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Privacy Policy

This privacy policy sets out how TAXICO uses and protects any information that you give TAXICO when you use this website.

TAXICO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

TAXICO may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3rd October 2012.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers


What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to support@taxico.in

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us page.

Payment Related Queries

Q: What are the different modes of payment you support?

A: We accept all major credit and debit cards. We also accept Cash Cards and Net Banking. In details, we accept the following:
Credit Cards: MasterCard, Visa, Diners Club
Debit Cards and Cash Cards: ABN-AMRO, Andhra Bank, Axis Bank, Bank of Baroda, Bank of India, The Bank of Punjab, Barclays, Canara Bank, Central Bank of India, Citibank, Corporation Bank, Dena Bank, Deutsche Bank, HDFC Bank, HSBC, ICICI Bank, IDBI Bank, Indian Bank, Indian Overseas Bank, IndusInd Bank, ING Vysya, Karnataka Bank, Karur Vysya Bank, Lakshmi Vilas Bank, Punjab National Bank, South Indian Bank, Standard Chartered, State Bank of India, Syndicate Bank, Federal Bank, Union Bank of India, YES Bank, ItzCash
Net Banking: Axis Bank, Citibank, Federal Bank, HDFC Bank, ICICI Bank, J&K Bank, State Bank of India

Q: Can I buy for someone else using my credit/debit card?

A: Yes definitely! You need to mention the card holder details for the card payment but you can enter anyone's name for the car booking.

Q: Is it safe to use my credit/debit card on your site? Do you store my card number and details?

A: It is completely safe to use our site. We have partnered with EBS for the payment gateway. EBS provides a 128-bit SSL encryption technology compliant solution which is certified by VeriSign. We don't store any card details.


Bookings Related Queries


Q: Can I book a cab from you without paying online?

A: Yes! You can call us and we will book a cab for you on Phone! We will collect money from you on delivery of the car rental voucher

Q: Do I need to register on your site to book a Taxi?

A: No. You can use our service fully without the need to register. You just need to provide your details at the time of booking.

Q: What if the car doesn't show up?

A: In case the vehicle you booked doesn't show up, we will offer you a full refund immediately.

Q: When will I be charged for waiting?

A: In case you do not board the car within 15 minutes of the scheduled pick up time, the waiting charges shall be charged.

Q: What if the car shows up late?

A: We try our best to ensure our partners reach our customers on time. But in case of delays, do call us and we will help you out by either providing an alternate vehicle or giving you a full refund.

Quick Contact

011-63646364

info@taxico.in

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